Sam is a former President of Socitm and now the Director of the Socitm Institute. In that role she leads the delivery of services including policy, research, data, learning & development, and benchmarking.

Before joining Socitm Sam spent 27 years in local government IT & Digital Services culminating in Service Director for a shared IT service working across two Councils in the East of England.

Managing shared services of different types and sizes has been a feature of her…