Zencity powers the work of government with community voices.

Zencity, formerly Commonplace in the UK, helps local authorities, police forces and public sector organisations understand what their communities need, reach more residents and make better, evidence-led decisions.

Our AI-native platform brings together three products: Listen, Ask and Communicate.

Listen helps teams understand public sentiment, identify emerging issues and analyse community feedback at scale.

Ask enables organisations to run inclusive consultations and representative surveys, gather input and build stronger evidence for policy and service decisions.

Communicate helps public sector teams share information clearly, respond to community concerns and strengthen trust through relevant, effective engagement.

Across the UK, we have supported more than 20,000 projects, helping public sector organisations improve services, shape local plans, inform budgeting, support public safety and communicate effectively with residents.

By combining actively collected feedback with wider community insight, we help decision-makers move beyond hearing from the same small group of participants. Our platform enables teams to identify key themes, understand how different groups experience local services and demonstrate how resident input has influenced decisions.

We also give teams tools to manage engagement efficiently from one place, reducing manual analysis and helping insights reach the right people faster. This supports more confident decisions, clearer reporting and stronger accountability across departments, programmes and leadership teams.

The result is a more inclusive, transparent and responsive approach to public service, grounded in real community evidence rather than assumptions alone.

Join over 600 local governments using AI-native infrastructure for community-driven workflows.

zencity.io/uk

2026 Partners